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FAQs

FAQs

1. How about your payment term?

We usually do T/T, 30% deposit prepaid and 70% balance paid before delivery. But it is negotiable and depends on actual situation.

2. What’s your terms of delivery?

EXW, FOB(Ningbo/Shanghai), CIF etc.

3. What is your min. order quantity?

The min. order quantity always is a 20ft container, 10 sets of each model.

4. How about your delivery time?

Normally, it takes 25-30 working days to complete production, after receiving your deposit.But it depends.

5. Are you trading company or factory?

We have our own factory and own a mature and reliable bathtub production line.

6. Can your factory make customized products?

Of course, if you'd like to custom,just freely show us your design and details. We will check price and offer more info to you.

7. Can you arrange shipping to our place?

Yes, we have our own agent and has established long-term cooperation. So we are able to get competitive shipping price and arrange shipping for you.

8. What is your sample policy?

We welcome sample order and we can supply sample order if we have ready parts in stock, but the clients have to pay the sample cost and the courier cost, so freely let us know if you need sample first.

9. May I visit your factory?

Welcome! We are sincerely looking forward to your visit.Just freely let us know in advance and we will arrange to pick you up.

10. What’s your warranty of freestanding bathtub?

The warranty always is 2 years. And if there is any problems of the products, u could send the photos and videos to us whenever, we will provide you the best solution immediately.